#20 - Product Career Pivots: From PM to UX Design
ft. Lam Jing Xuan • 19 May 2026
ft. Lam Jing Xuan • 19 May 2026
Product careers are rarely linear. From shaping NUS Product Club’s early branding efforts to exploring product roles before becoming a UX Designer at GovTech, Jing Xuan shares how creativity and product thinking can evolve across different roles. In this episode, we explore transitioning between PM and UX, breaking in as a non-technical student, and why curiosity matters more than choosing one path too early.
Too busy to listen to the full episode? Our blog recap covers the short version — Jing Xuan's unconventional path from communications student to product intern to UX designer, and what she learned about curiosity, resourcefulness, and knowing when to explore.
Timestamps
00:36 Introduction and Background
01:36 Experiences and Memories in NUS Product Club
04:12 Career Journey and Foundations in PM
05:48 Transition from Communication to Tech and Product
07:30 Biggest Lessons from Early Product Roles
12:29 AI Usage in UX Design Role
14:14 Projects and Portfolio to Kick off Product Career
16:19 Product Court Part 1: Instagram
20:58 Product Court Part 2: LinkedIn
24:09 Reflections for Listeners
Catch the key moments from this episode below!
Leveraging her past experiences in Google Developer Student Clubs NUS as a UI/UX designer, Jing Xuan’s specialty as a Communications and New Media major lies in ideating our club’s branding guide - which has assisted greatly in our content creation strategies. She gradually took on a product role at Income Insurance Limited, before becoming a full-time UX Designer at Govtech Singapore upon graduation.