Article: Behind the Scenes of NUS Product Club!
by Arissa Tan • 12 March 2024
by Arissa Tan • 12 March 2024
Welcome to the inner workings of NUS Product Club, where passion meets strategy and innovation intertwines with execution. In this exclusive look behind the scenes, we invite you to explore the intricacies of one of our school’s most vibrant student-led communities. So if you are interested or thinking of joining us at Product Club, this article will provide great insight into the prospective roles and responsibilities that a Product Club member would be expected to undertake, as well as how the respective sub-committees – namely Curriculum, Operations, Partnerships and Publicity – work together to bring product management to life.
First, let’s dive into the heart of the Curriculum sub-committee, where the art of nurturing minds and fostering innovation takes centre stage. Here, our dedicated team spearheads the development of PM1101E – an immersive six-week journey into the world of Product Management. Under this dynamic programme, participants aren’t just learning, but experiencing product management in its truest form. Over a few weeks, students get to learn fundamental skills such as user interviews, prototyping, product metrics and crafting Product Requirements Documents (PRDs) from industry professionals. This journey then reaches its crescendo with the Internal Product Competition, where students come together to solve real-world design challenges faced by existing products.
At the core of the PM1101E curriculum in AY23/34 Semester 1 was the collaborative curation process where our curriculum team worked alongside professional Product Managers Jason Teo and Hazel Teng. Their wealth of industry experience infuses the curriculum with real-world insights and practical applications amid the ever-evolving product management landscape. Our NUS Product Club Curriculum team would hold weekly meetings with Jason and Hazel to refine, enhance and tailor the curriculum to ensure that teachings remained relevant and student-friendly. This well-curated PM1101E curriculum hence resonates with the diverse student population, helping ignite a passion for product management and fostering a community of lifelong learners.
Now, having peered behind the scenes of Curriculum development, you hopefully have a better understanding of the passion and dedication that underpins PM1101E and the provision of such eye-opening exposure to Product Management!
Next, step into the meticulous world of Operations, where every event is a symphony of planning, coordination and flawless execution. Our dedicated Operations team ensures that each gathering, workshop or seminar we host unfolds seamlessly and leaves a lasting impression on every attendee.
One of the most crucial, yet no easy feat tasks the Operations team does is sourcing suitable locations for events. They work tirelessly through various avenues to secure venues that align with Product Club’s vision and goals. This process involves thorough planning and collaboration, especially when navigating the intricate steps required before our club’s OSA (Office of Student Affairs) registration. Once a location is secured, the next step for Operations involves transforming it into a fully-fledged event space. From arranging chairs for optimal engagement to setting up microphones and presentation slides for maximum impact, every detail is considered. After all, preparing a venue is not just about logistics; but also creating an environment for ideas to flow, discussions to thrive and learning to become an immersive experience.
Our Operations team, mindful of their allocated budget, also tackles the mass ordering of food and beverages which complement the theme of each event. This helps participants remain intellectually engaged even when helping themselves to well-deserved refreshments. As each event unfolds, the Operations team diligently tracks attendance, ensuring that every participant feels welcomed and accounted for. At the end of every event, the team extends its responsibilities to capturing valuable insights, usually via feedback forms to gauge attendee satisfaction and identify areas for improvement. Beyond measuring the success of the current event, this approach lays the foundation for future improvement.
Of course, the aftermath of each event involves more than just folding chairs and turning off microphones – it’s also about balancing the books. The Operations team carefully tallies up finances, making sure that every expense aligns with the budget allocated for the specific event. In addition, the team also analyses attendance records and feedback. Their goal is to create a virtuous cycle of continuous improvement, ensuring that each subsequent event surpasses the last. As such, the principles of logistical precision and critical evaluation embodied by our Operations team are some of the major forces driving NUS Product Club to greater heights with each upcoming event.
We now take a look behind the scenes in the Partnerships sub-committee here at NUS Product Club, where our team strives to create meaningful connections and opportunities for both students and industry professionals.
Recently, the Partnerships team took a pioneering step by initiating the Industrial Attachment (IA) Programme, an ambitious endeavour that aims to nurture and foster alliances between students and industry leaders. Their journey began with a process of ironing out ‘soft’ and ‘hard’ deliverables, setting the groundwork for a transformative experience for both participants and partnering companies.
An essential task for our Partnerships team was the matching of participants to their respective companies, which involved screening a pool of approximately 30 candidates, filtering it down to around 20, and then carefully pairing each student with the most suitable company for them. It was a lengthy sequence of interviews, evaluations and negotiations, with the goal of creating the perfect alliance between budding talents and industry leaders.
As our team works on the IA programme, they engage in activities ranging from reaching out to startups and conducting student interviews, to organising content training workshops and arranging initial meetings between companies and participants. The Partnerships team even conducted a condensed PM1101E workshop specifically tailored for IA participants, marking their first foray into workshop facilitation.
Furthermore, our Partnerships team simultaneously juggles the planning of Fireside Chats and contacting sponsors for the Product Networking Night. While sponsor outreach for the Product Networking Night mostly entails liaising with a list of companies provided, our team embraces a more adventurous strategy for Fireside Chats and podcasts by reaching out through LinkedIn and email. Ultimately, our Partnerships team aims to bring the genuity of the club to the forefront and create a community where like-minded students interested in Product Management have a platform to engage with industry experts.
Last, but not least, we unveil the artistry of the Publicity team that plays a pivotal role in amplifying the impact of every event and capturing moments within NUS Product Club.
Here is what our head of publicity, Eve, has to say: “Our team is actively engaged in three key initiatives to bolster our event support. First and foremost, we deploy photographers to capture the essence of each event, ensuring we have a visual record of memorable moments. Subsequently, we employ a two-fold strategy involving the publication of event highlights in real-time and the creation of comprehensive recap posts. These recap posts not only serve as a keepsake for participants but are also curated for our esteemed guests, providing shareable content for their professional networks, particularly on platforms such as LinkedIn.
Taking a holistic perspective, our publicity efforts are categorised into three sub-communications streams: Events Publicity, Podcasts, and Blogs. Events Publicity, led by Jingxuan and Kaywoon, is dedicated to seamlessly integrating our promotional activities with the successful execution of events. Meanwhile, our Podcast team, comprised of Ani, Maverick, Sherise, and Clara, focuses on delivering in-depth product information. This avenue proves invaluable for engaging with guests who may be constrained by time commitments or are better suited to a podcast format.
Simultaneously, our Blogs team, consisting of Izzati, Jingyun and Arissa, crafts concise yet insightful articles, drawing from the perspectives of team members, industry peers, and seasoned product management professionals. These sub-communications streams intersect dynamically, creating a synergistic approach to disseminating product management information.
One notable strategy involves the seamless integration of content across platforms. For instance, during events, if a guest has more to share or we wish to delve deeper into a particular topic, we extend invitations for podcast sessions. In cases where time constraints are a factor, we encourage guests to respond to specific questions, transforming their insights into engaging articles. This multi-pronged approach ensures that product management information is not only accessible but also presented in varied formats to cater to diverse audience preferences.
Our overarching goal remains to make product management insights as accessible as possible, leveraging the unique strengths of each communication channel. By embracing this comprehensive strategy, we aim to strengthen our brand presence and provide valuable content to our audience.”
In conclusion, NUS Product Club is not merely an organisation or a school club; it's a lively collective of innovators, learners, and collaborators where each member plays a vital role. This exclusive glimpse behind the scenes has shined a light on the tireless efforts of our subcommittees – Curriculum, Operations, Partnerships, and Publicity – each contributing a unique brushstroke to the vibrant canvas of our student-led community. So, whether you're a prospective member or a curious observer, consider this an invitation to join us on stage! Together, let's shape the future of product management, forge meaningful connections, and illuminate the path for tomorrow's product leaders.
As an active student-athlete in TeamNUS Handball, as well as tennis and netball in NUS College, juggling her time is no easy feat for Arissa, in addition to attending her classes as a Business Analytics major. Nonetheless, she has managed to do so, contributing to our club’s post-event recaps and photography coverage during our club’s physical events in our first semester. For our second semester, Arissa will be exploring additional content creation strategies in the form of blog articles, with the mission to further cultivate prospective students’ interest in product management.